Privacy Policy

 Privacy Policy

  • Please be aware that we may need to change this Policy from time to time in order to address new issues and to reflect any changes made on the Site or in the law. Your continual use of the Site subsequent to any changes to this Policy will mean that you accept such changes.  *Feel free to check the privacy policy often, so you will be aware of the updates.
  • You can tell that this Policy has been updated by checking the last revised date at the top of the page. If you decide that you want to remove any portion of your personal information from our database because of a change in the policy, please notify us at care@ronenchen.com.

BY VISITING THE SITE, YOU CONSENT TO OUR USING ANY INFORMATION THAT YOU PROVIDE TO US OR THAT WE COLLECT, IN ACCORDANCE WITH THIS POLICY AND THE TERMS OF USE. IF YOU DO NOT AGREE TO THIS POLICY AND THE TERMS OF USE, DO NOT VISIT OR USE THE SITE.

Information That We Collect and Track

  • We collect and retain two kinds of information about Site visitors:
  • The Information that we gather may include your name, title and address, telephone number, email address, birth date as well as other elements of personal information.
  • We do not gather or store credit card information, but rather use our secure payment gateway to do so.
    1. Personal information that individual visitors provide when interacting on the Site, or voluntarily provide on certain other occasions (such as via forms or in emails)
    2. Tracking data, which is automatically collected from every Site visitor and recorded on our log files

 

The tracking data we record includes, without limitation, information regarding the number and frequency of visits to the Site, the items you viewed and/or purchased, the websites that you access before and after you visit the Site, the software used to access the Site, and your IP address and Internet service provider related information. The tracking data we record may include the location of your computer.

 

How We Use Your Information

  • The Information that we collect and that you provide to us is used to process your order, including, without limitation, to respond to your requests or correspondence. We may also use the Information to contact you about the Site or to request your input regarding ways in which we might improve the Site.
  • We may also use your Information to inform you about our activities, promotions, products, services and events in which we think you may be interested.  (You can always choose to unsubscribe to this option)
  • The Information may also be analyzed in order to enhance features and functions on the Site.
  • We will not disclose any personal information to third parties, except
  1. to parties who perform a service for us, such as sending you mail/deliveries or email, web hosting, credit card processing and other similar services
  2. when we believe that such disclosure is required by law
  3. to enforce this Policy or the Terms of Use
  4. to protect the rights, property, security or safety of ronenchen.com, Site users or the public

 

  • In addition, we may disclose Information to certain third parties if you have requested or authorized the disclosure of such Information.
  • All such Information provided to third parties is limited to the Information needed to perform their functions. We seek to limit third-party use of Information; however, we are not responsible for such third-party use of Information that is not in compliance with this Policy.
  • We may make certain Information, including, without limitation, your name address and email address, available to its affiliates and related companies.
  •  Our affiliates and related companies may contact you directly regarding certain promotions. This information is never sold, and if you would like to opt out of having Ronen Chen share your name, title address and email address with its affiliates and related companies, please contact our Customer Care.
  •  We may use certain tracking data. Tracking data information may be used for a variety of purposes, including but without limitation, to compile statistical, demographic or aggregated information about visitors to the Site generally, or for load balancing metrics and also may be used to create reports on user demographics and the traffic patterns of the Site. The reports that are generated from tracking data are used for a variety of purposes, including, for example, to improve the Site and our services.

 

Use of Cookies

  • We use cookies to enhance your experience while using the Site.
  •  “Cookies” are small pieces of information that a website transfers to your computer’s hard drive for record-keeping purposes. The use of cookies makes web surfing easier by performing certain functions such as saving your passwords and your personal preferences in connection with your use of a particular website.
  •  Many consider the use of cookies to be an industry standard. Your browser is probably set to accept cookies, but you are always free to decline our cookies if your browser permits. If you choose to have your browser refuse cookies, it is possible that some of the Services provided on the Site will not function properly.

 

Other Communications

  • From time to time, we may email users of the Site information regarding marketing events or other developments.
  • We may also email users on occasion regarding the Site. Such emails may be sent to users of the Site even if they have not requested to receive any communication from us.

 

Links to Third-Party Sites

  • The Site may contain links to websites owned and operated by other parties. We are not responsible for and have no control over the privacy policies of those sites. We encourage you to review the privacy policies of those sites prior to providing them with any information.

 

Compliance With Laws

  • We reserve the right to disclose any Information to comply with any law, regulation, decree, judgment, order, subpoena or any other governmental order (“Order”) without any obligation to contest or verify the accuracy of such Order.

 

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Protecting Your Information

  • Ronen Chen does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Ronen Chen terms of use, or as otherwise required by law